Terms & Disclaimer

Last updated: February 2026.

What you're buying

The Dealership Playbook is a digital PDF product. Access is delivered by email immediately after payment. Because it is a digital download, all sales are covered by the refund policy below rather than a returns process.

Refund policy

30 days, no questions asked. Email support@dalewhitfieldauto.com and we refund in full.

Not professional advice

This material is general education based on industry experience. It is not individualized legal, financial, or tax advice, and no attorney-client or advisor relationship is created by your purchase. For advice specific to your situation, consult a licensed professional.

No guaranteed results

Savings described on this site are examples, not promises. What you save depends on the vehicle, the dealer, and your own negotiation.